Director of Counseling Services

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Director of Counseling Services for Pend Oreille County

Pend Oreille County is a great place to live, work, and play!

Pend Oreille Country is located in Northeastern Washington, on the border of Northern Idaho and Canada, with Newport, Washington being the County seat. We are just miles from major cities such as Spokane, Washington and Coeur d’Alene, Idaho. We offer rural living, fantastic recreational opportunities, and beautiful scenery.

Salary Range: $85,000 to $110,000 per year DOE

Full-Time (40+ hours / week); Exempt; Employment Agreement applicable

Benefits include: Eligibility for allocation toward medical, dental & vision insurance, HRA VEBA and/or HSA, PERS retirement plan options, life insurance, long-term disability, paid holidays, paid vacation, and paid sick leave. Paid twice per month on the 10th and the 25th of each month.

JOB SUMMARY: The Director oversees the Counseling Services department and is responsible for day-to-day operations of department’s licensed and certified behavioral health treatment services, including but not limited to, the mental health, alcohol and substance abuse, and prevention/intervention services for the residents of Pend Oreille County.   The Director provides leadership in the evaluation and planning of department programs and policies; interprets the significance of social, economic, political, scientific developments and changes in local needs for planning and implementing department programs; encourages and coordinates planning with the health and social services agencies in the community, region, and State; and ensures all federal, state, regional and County laws, regulations and contractual requirements relevant to the department’s scope of responsibilities are met. 

SUPERVISORY RESPONSIBILITIES: Directly supervises the Counseling Services management team including but not limited to the Clinical Supervisor, Program Managers, Administration and Financial staff.   


  1. Review and interpret Federal, State, County, and Private Agency laws, regulations and policies and provides guidance and explanation to staff and Board of Commissioners.
  2. Ensure department compliance with State and Federal standards and statutes. Maintain statutory compliance with Federal and State laws on confidentiality, patient rights, inter-agency information sharing, and data security. 
  3. Submit recommendations and provide information to the Board regarding changes in community needs, program updates, legislation, policy and procedures development relative to the implementation of current and future programs and other problems or needs that will assist the Board in planning for  behavioral health, prevention, substance use disorder programs for the County.   
  4. Ensure an annual budget is prepared and oversee the fiscal operation of the department.
  5. Remain knowledgeable of cross system policies and service needs of developmental disabilities, substance abuse and mental health to design programs, develop strategies and coordinate county-wide and regional programs for the delivery of cost effective and comprehensive services.
  6. Attend strategy, negotiation, and informational meetings as legal or policy changes occur. Provide input and recommendations as relevant.
  7. Oversee policies and procedures to ensure the safety of clients, staff, and visitors of Counseling Services.
  8. Responsible for the quality and quantity of department services:
    a.    Promote effective and efficient use of limited health care resources;   
    b.    Direct and rearrange department staffing as needed to comply with regulations and ensure contract service deliverables and program standards;
    c.    Ensures department preparation and coordination for all audit entities;
    d.    Advocate for staff working conditions and salaries/benefits;
    e.    Develop department funding sources as well as compose and submit applications, documents, and other materials to secure program funding and/or grants.       
  9. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  Responsibilities include:   
    a.    Plan, assign, and direct work; 
    b.    Assist HR in screening, interviewing, hiring and termination of employees;  
    c.    Ensure training and orientation of new employees on program work assignments as well as agency policies and procedures;
    d.    Ensure all persons providing services are credentialed for the services they are providing as required by the Department of Health;
    e.    Manage personnel activities on a day-to-day basis, addressing complaints and problem- solving,  seeking legal advice from the Pend Oreille’s County Human Resource and Prosecutor’s Office as needed;  
    f.    Conduct annual evaluations for all supervisory staff and assure that evaluations for all other staff are conducted in a timely manner and oversee corrective action recommendations.  
    g.    Ensure supervision and maintenance of personnel files;
  10. Provide knowledge and leadership in critical incident reviews and other aspects of risk management.
  11. Perform public relations functions and public speaking as appropriate.
  12. Positively represent Counseling Services to variety of agencies and individuals including public and private agencies, schools, medical, community, churches, news media, consumers, and advocacy groups. 
    a.    Maintain/promote effective, collaborative relations with community, regional and state entities; 
    b.    Provided public information and education of services and known community needs;
    c.    Actively collaborate in strategic planning committees or initiatives. 
  13. Abide by ethical standards developed by the appropriate professional associations, this County and department, for counselor, social workers or psychologists. Although not inclusive these standards require respect for clients and maintaining boundaries and confidentiality.
  14. Use considerable judgment and initiative in course of executing responsibilities. 
  15. Perform special studies, projects, other duties as requested by the Board of Commissioners. 


  1. Possess education, training or experience, which clearly demonstrate knowledge and skills related to management, quality assurance, Evidence Best Practices of methods and techniques for diagnosing and treatment of psychiatric disorders, behavioral healthcare planning, evaluation, and programming, concepts and principles of patient advocacy.   
  2. Knowledgeable of relevant Federal, State, Regional and local health laws, policy, codes, and standards. 
  3. Ability to ensure that program requirements, goals and standards are met. 
  4. Ability to establish and maintain a good working relationship with all POC staff, Department Heads, and Elected Officials, clients, public and community partners. 
  5. Ability to successfully facilitate formal staff meetings, lead trainings, and conduct supervision sessions. 
  6. Ability to provide on-going consultation to staff.


  1. Bachelor’s degree from an accredited institution in social work, mental health counseling, social services or a related field required. Master’s degree preferred.
  2. Requires at least four years administrative management experience and four years’ experience in human services organization.
  3. Must possess a valid driver’s license. 
  4. Must successfully pass a background check and driving record check.


  1. Meet criteria to be a Mental Health Professional, as defined by WAC 388-865-0150 preferred.
  2. Preference given for those with a valid State of Washington credential to practice as a psychiatrist, clinical psychologist, clinical social worker or mental health therapist.
  3. Possess a valid National Provider Identification Number (NPI), or proof of application must be provided within sixty (60) days of beginning employment. 
  4. Is not a State or Federal (OIG) excluded provider, in any capacity for the Medicare, Medicaid, and all Federal health care programs. 
  • Current General Information
  • Education and Qualifications
  • Licenses and Certificates
  • Work Experience
  • References
  • Authorization and Certificate
  • Affirmative Action / Equal Opportunity Employer
  • Complete
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