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Counseling Services provides mental health services to individuals who are residents of Pend Oreille County and the North Central Washington Regional Support catchment area. This would include residents of Adams, Ferry, Grant, Lincoln, Okanogan, and Stevens counties. Residents in other counties or states will need to access services in the Regional Support Network they reside. We accept all referral sources and provide services for young children to geriatric age. Counseling Services provides the following services:
Intake evaluations with multi-axial diagnostic assessment
Psychoeducation
Medication Management
Case Management
Crisis Services
Individual counseling and psychotherapy
Group counseling (Current Groups available for enrolled clients):
- Rest & Relaxation - a short-term group focused on teaching anxiety reduction coping strategies, such as breathwork, visualization and progressive muscle relaxation techniques
- Illness Management Recovery (IMR) - an evidenced based treatment model focused on helping consumers and their identified support persons learn more about their mental illness, as well as develop/enhance illness management skills.
- ADULT KEYS and Youth KEYS - a comprehesive cognitive and behavioral modification program that addresses the relationship between thinking, feeling, behaving and choices. Anger management is a component of the KEYS curriculum.
- Self Esteem - focus on changing thinking patterns that negatively affect self -esteem
- Wellness Recovery Action Plan (WRAP) - an emerging evidenced based practice with a strong consumer directed care focus. This short-term group meets weekly to assist each participants development of an individualized managment plan built on internal and external resources. The plan covers various area, such as early warning signs, coping skills, crisis plan, support persons and more.
CRISIS SERVICES
Counseling Services provides crisis intervention services to ensure personal and public safety. Services are available 24 hours a day, 7 days per week. No appointment is necessary for walk in crisis services. For crisis services during office hours, please call (509) 447-5651 o r 1(800)404-5151. For emergency services after hours, call 1(866)847-8540 and a crisis counselor will be available to discuss your needs. For immediate assistance with life threatenting and/or medically dangerous situations - call 911
**Please note that the crisis line is not intended for use as a line to leave messages. You may leave a message by calling our office at 447-5651**
INTAKE APPOINTMENTS
To obtain additional information or to schedule an intake appointment, please call 447-5651 or our toll free number at 1(800)404-5151. TDD/TTY call 447-0480.
Please do not e-mail documents due to confidentiality. The documents must be printed with original signatures.
FEES
Payment for services may be covered in one of the following ways:
- If you are on Medicaid and have a Medical Identification Card (coupon), your services will be covered by Medicaid, if you meet Washington State Access to Care. For some, there will be a "spend down" requirement on your part before services are covered in full.
- If you have private insurance that covers behavioral healthcare services, we will bill your insurance. You most likely will need to get your primary care physician to make a referral. We are an authorized provider for numerous insurance companies.
- Washington Public Mental Health System website to retrieve the Benefits Booklet: www.dshs.wa.gov/mentalhealth
Staff
Tonya M. Stern Clinical Director/DMHP
Robert C. Watson Clinical Program Manager & Crisis Services Manager
Carol Townley Therapist/DMHP
Heather McKay Therapist /DMHP
Allison Palmer Therapist
Angela Pavey Behavioral Health Counselor
Nancy Ashburn Behavioral Health Counselor
Sandra Dexter, MD. Consulting Psychiatrist
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